Terms and Conditions

Terms and Conditions

Last updated: 27th November 2023

Please read these terms and conditions carefully before using Our Service.

These Terms of Service govern your use of the website located at https://www.thetravelmum.com and any related services provided by The Travel Mum LTD.

By accessing https://www.thetravelmum.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by The Travel Mum LTD.

We, The Travel Mum LTD, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on 27 November 2023.

Description of Services

The Travel Mum LTD operates as a digital platform offering users assistance with their travel planning. Users provide details about their travel preferences, such as budget, preferred airports, and destinations, and the website sources relevant flight and hotel deals from providers like Skyscanner and Hotels.com. In addition, the website offers email newsletters with curated travel deals, affiliate links to book services, and resources for DIY budget travel. Users can choose from free or premium membership plans, each offering varying levels of access to the services. All services are subject to the hereby Terms of Service.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

1.     modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;

2.     remove any copyright or other proprietary notations from any materials and software on this website;

3.     transfer the materials to another person or “mirror” the materials on any other server;

4.     knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service The Travel Mum LTD provides;

5.     use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

6.     use this website or its associated services in violation of any applicable laws or regulations;

7.     use this website in conjunction with sending unauthorised advertising or spam;

8.     harvest, collect or gather user data without the user’s consent; or

9.     use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to The Travel Mum LTD and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by The Travel Mum LTD at any time.

User-Generated Content

You retain your intellectual property ownership rights over the content you submit to us for publication on our website. We will never claim ownership of your content but we do require a license from you in order to use it.

When you use our website or its associated services to post, upload, share or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

Please note that we cannot be held liable for the conduct of our users. We strive to protect our platform with reasonable measures mainly designing various layers of verifications and high-quality filters, however, we cannot guarantee a perfect customer experience. We are not liable for any fraudulent users and their actions, any such users violate the hereby Terms of Service and will be permanently removed from our platform.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us. Please contact us if you wish to delete all of your information.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

Registration and Payments

In order to use our services you need to create an account. Any information provided needs to be accurate and updated if necessary. Customers are liable for maintaining their accounts and are fully responsible for all activities occurring under their accounts. Should anybody gain unauthorised access to your account, you need to notify us immediately. The Travel Mum LTD is not liable for any loss or damage arising from failure to maintain the confidentiality of your account. When creating a premium account you are required to provide your financial information relevant to the chosen payment method, in some cases, you may be requested to provide your credit card details.

The Travel Mum LTD offers both free and premium membership plans. Free membership gives you access to use our search feature and receive our top deals email, while premium membership grants you access to customised deals that are sent to you weekly alongside other benefits. By signing up for any of our plans, you agree to abide by our Terms of Service and adhere to the conditions set out in your chosen membership plan. Members have the right to cancel their membership at any time. Premium benefits will be available until the premium membership expiration date.

14 day free trial

We offer a 14 day free trial so you can enjoy the custom deals we send out prior to committing to a premium membership. This must be cancelled before the end of the 14 days if you don’t wish to continue with the membership. If not cancelled, payment will be taken at the end of this period and an annual membership will begin. Memberships can easily be cancelled in the profile section of the website. Our personalised planning service is only available once memberships have been paid and isn’t available on the free trial due to the time we invest in sourcing a personalised trip.

Each member may request one full personalised trip request during the year.

We are always here to help with smaller issues as and when they arise.

Disclaimer and Limitations of Liability

Our website and the materials on our website are provided on an ‘as is’ basis. To the extent permitted by law, The Travel Mum LTD makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall The Travel Mum LTD or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if The Travel Mum LTD or an authorised representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under the statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

While we strive to provide useful advice about various aspects of DIY budget travel, please note that any advice provided on our site is for informational purposes only. It does not replace professional advice. The Travel Mum LTD is not responsible for any decisions made based on this advice. We recommend doing your own research into your chosen destinations before making any travel arrangements.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. The Travel Mum LTD does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website. You should not rely solely on the said materials to make decisions. You are solely responsible for the strict reliance on the materials posted on our website. We have the right to change the information on our website without prior notice and users are responsible to monitor said changes. Any historical information present on our website is provided for reference only.

Usage of the Site

Our website is meant to be a resource for DIY travel enthusiasts. We provide information, resources, and services to make booking your trips easier. However, all decisions you make based on the information and resources provided are at your discretion and risk. The Travel Mum LTD is not responsible for any losses or damages you may incur as a result of your decisions.

Additional Tools

Please note that our website may include third-party tools which are outside of our control. The access to said tools is provided on an ‘as is’ basis with no warranties, expressed or implied, and without any endorsement. We are not liable for the use of the third-party tools provided on our website. You are solely responsible for any risks associated with using said tools, we recommend reading the relevant third-party provider’s Terms of Service. The Travel Mum LTD has the right to offer new third-party tools in the future.


The Travel Mum LTD has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by The Travel Mum LTD of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of the third party sites you may book on.

Inaccuracies and Mistakes

Please note that any content available on our website may contain typographical errors, inaccuracies or mistakes related to the service’s description, pricing, promotion, and availability. We have the right to cancel or update any existing services should any information provided by us be proven inaccurate. Said information can be amended at any time without prior notice. Please note that we are not obligated to clarify any of the information related to our website and service, including pricing information, except as required by law.

Assistance and Problem Solving

We provide support and assistance through various channels, including email. While we strive to provide accurate information and advice, we cannot guarantee the resolution of all issues. Our role is to guide and assist, but we are not responsible for any issues that may arise during your trip.


You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the website; (3) breach of these Terms of Service; (4) any breach of your representations and warranties set forth in these Terms of Service; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the website with whom you connected via the website.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.


Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Entire Agreement

These Terms of Service and any policies or operating rules posted by us on the website or with respect to the website constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision. These Terms of Service operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.

If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Service or use of the website. You agree that these Terms of Service will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that location.


For more information please contact: [email protected]