Terms and Conditions

Last updated: April 2026

Please read these terms and conditions carefully before using Our Service.

These Terms of Service govern your use of the website located at https://thetravelmum.com and any related services provided by The Travel Mum LTD.

By accessing https://thetravelmum.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by The Travel Mum LTD.

We, The Travel Mum LTD, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

The Travel Mum is not a travel agent or tour operator. All bookings are made directly with third-party travel providers.

These terms are governed by the laws of England and Wales.

These Terms of Service were last updated on March 2026

Description of Services

The Travel Mum Ltd operates a digital family travel platform providing information, inspiration, and resources to help families plan affordable holidays.

Through our website, social media channels, and email newsletters, we share travel deals, destination guides, tips for travelling with children, and curated recommendations for flights, accommodation, and holiday packages.

The Travel Mum may also offer optional free and premium membership services which provide access to additional content, tools, or travel resources. The scope of services may change from time to time as the platform evolves.

All use of the website and its services is subject to these Terms of Service.

Pricing and Availability

Travel prices and availability are subject to change at any time and are controlled by the relevant travel provider. While we aim to ensure that the information shared on our website, newsletters, or social media channels is accurate at the time of publication, prices, availability, and booking conditions may change quickly.

The Travel Mum Ltd cannot guarantee that any deal or price will remain available after it has been published. Users are responsible for verifying all details with the relevant travel provider before completing a booking.

Third-Party Services

The Travel Mum Ltd provides links and recommendations to third-party travel providers including airlines, hotels, tour operators, and booking platforms. Any bookings made through these links are made directly with the third-party provider.

The Travel Mum Ltd is not responsible for the performance, availability, safety, or quality of any services provided by third parties. All bookings, payments, cancellations, and disputes must be handled directly with the relevant provider and are subject to that provider’s terms and conditions.

Affiliate Links

Some links on this website are affiliate links. This means The Travel Mum Ltd may earn a commission if a user makes a booking through these links. This commission does not affect the price paid by the user.

The inclusion of affiliate links does not constitute a guarantee or endorsement of the services provided by third-party travel providers. Users should independently review the terms, conditions, and suitability of any travel services before making a booking.

Travel Advice Disclaimer

Travel requirements, entry rules, and safety guidance can change at short notice. Users should check the latest travel advice issued by their government and the relevant authorities before travelling.

Limitations of Use

By accessing and using this website, you agree that you will not:

modify, copy, distribute, reproduce, republish, download, display, transmit, or create derivative works from any content on this website except for personal, non-commercial use;
remove any copyright, trademark, or proprietary notices from materials contained on this website;
reproduce, duplicate, or mirror the website or any portion of its content on another server or platform without prior written permission;
knowingly or negligently use this website in a manner that disrupts, damages, or interferes with our services, networks, or systems;
use this website to publish or transmit any unlawful, abusive, defamatory, obscene, fraudulent, or otherwise inappropriate material;
use this website in violation of any applicable laws or regulations;
use this website to send unauthorised advertising, spam, or promotional material;
harvest, collect, or gather user data without consent; or
use this website in any way that may infringe the intellectual property, privacy, or other rights of The Travel Mum LTD or any third party.

Intellectual Property

All intellectual property rights in the materials contained on this website are owned by or licensed to The Travel Mum LTD and are protected by applicable copyright, trademark, and intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable license to access and view the content on this website for personal, non-commercial use.

This license does not transfer ownership of any intellectual property and may be terminated at any time if you violate these Terms of Service.

User-Generated Content

Users may submit content to The Travel Mum LTD including comments, reviews, tips, or other materials.

You retain ownership of the intellectual property rights in the content you submit. However, by submitting content through our website or associated services, you grant The Travel Mum LTD a non-exclusive, royalty-free, worldwide license to use, reproduce, edit, distribute, publish, and display that content across our platforms, including marketing materials and social media.

This license exists solely for the purpose of operating and promoting the website and related services.

You may request removal of your content at any time, although content used within published marketing or commercial materials may remain in circulation until those materials are discontinued.

You are responsible for ensuring that any content you submit:

is accurate
does not infringe intellectual property rights
does not violate any laws or third-party rights

The Travel Mum LTD is not responsible for content posted by users and does not guarantee the accuracy or reliability of user-generated material.

Contributors and The Travel Mum Network

The Travel Mum LTD may feature content created by independent contributors operating within the wider Travel Mums network.

These contributors are independent individuals and are not employees, agents, or representatives of The Travel Mum LTD.

Contributors may submit travel tips, articles, deals, or recommendations to be published on our platform.

Contributor content represents the views and experiences of the individual contributor.

Where affiliate links are included within contributor content, The Travel Mum LTD may receive commission from bookings made through those links.

Participation in the Travel Mums Network is governed by a separate agreement outlining responsibilities, access rights, and commission structures.

Registration and Payments

Certain services on our website require the creation of a user account.

You agree to provide accurate information when registering and to keep your account details updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

The Travel Mum LTD offers both free and premium membership options.

Free membership provides access to general website features and deal newsletters. Premium membership provides additional benefits including curated travel deals and other member-exclusive features.

Members may cancel their membership at any time through their account settings. Premium benefits will remain active until the end of the current billing period.

Unless otherwise required by law, membership fees are non-refundable.

Membership in The Travel Mums Network is separate from general user membership and includes the ability to contribute content and earn affiliate commissions. This membership is governed by a separate agreement outlining responsibilities, access rights, and commission structure.

Jet2 GiftCloud Voucher

Holidays Offer:

Offer: £50 gift card for holidays bookings.
Offer details – £50 gift card on all holidays with Jet2holidays
T&Cs:
- You will receive a £50 Gift Card when you book any Jet2holidays holiday using the promotional link provided.
- Holidays must be booked between 00:01: 17 February 2026 to 23:59: 30 June 2027.
- It will take up to 60 days after your flight departure for your purchase to be verified as eligible for a Gift Card.
- Customers who cancel their booking will not receive a Gift Card.

Flights Offer:

Jet2.com Flights – New £5 gift card for flight bookings.
Offer Details – £5 gift card on all flights with Jet2.com
T&Cs:
- You will receive a £5 Gift Card when you book any Jet2.com flight using the promotional link provided.
- Flights must be booked between 00:01: 17 February 2026 to 23:59: 30 June 2027.
- It will take up to 60 days after your flight departure for your purchase to be verified as eligible for a Gift Card.
- Customers who cancel their booking will not receive a Gift Card.

14 Day Free Trial

From time to time we may offer a 14-day free trial for premium membership services.

If the membership is not cancelled before the end of the trial period, the subscription will automatically convert to a paid membership and payment will be charged using the selected payment method.

The personalised trip planning service is only available once a paid membership begins and is not included within the free trial due to the time required to research and prepare tailored travel options.

Each premium member may submit one personalised trip request per membership year.

Disclaimer and Limitations of Liability

The materials on this website are provided on an “as is” basis.

To the fullest extent permitted by law, The Travel Mum LTD makes no warranties, express or implied, regarding the accuracy, reliability, or availability of information on this website.

The Travel Mum LTD shall not be liable for any loss, damage, or inconvenience arising from the use of this website or reliance on its content.

This includes, but is not limited to:

travel disruptions
booking errors
third-party service failures
price changes
inaccuracies in third-party information

Any bookings made through links on this website are made directly with the relevant travel provider and are subject to their terms and conditions.

Contributor Content

Contributors submitting content as part of the Travel Mums network grant The Travel Mum LTD a worldwide, non-exclusive, perpetual license to edit, distribute, publish, and promote the content across its platforms, including in marketing materials and social media. Where appropriate, contributor credit will be given. Contributors remain responsible for the originality and accuracy of their submissions.

Accuracy of Materials

The information provided on this website is intended for general informational purposes only.

While we aim to keep information up to date and accurate, errors, omissions, or outdated information may occasionally occur.

The Travel Mum LTD does not guarantee the accuracy, completeness, or reliability of any materials published on the website.

Usage of the Site

Our website is meant to be a resource for DIY travel enthusiasts. We provide information, resources, and services to make booking your trips easier. However, all decisions you make based on the information and resources provided are at your discretion and risk. The Travel Mum LTD is not responsible for any losses or damages you may incur as a result of your decisions.

Inaccuracies and Mistakes

Please note that any content available on our website may contain typographical errors, inaccuracies or mistakes related to the service’s description, pricing, promotion, and availability. We have the right to cancel or update any existing services should any information provided by us be proven inaccurate. Said information can be amended at any time without prior notice. Please note that we are not obligated to clarify any of the information related to our website and service, including pricing information, except as required by law.

Assistance and Problem Solving

We provide support and assistance through various channels, including email. While we aim to provide helpful guidance and information, we cannot guarantee the resolution of all issues. Our role is to guide and assist, but we are not responsible for any issues that may arise during your trip.

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the website; (3) breach of these Terms of Service; (4) any breach of your representations and warranties set forth in these Terms of Service; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the website with whom you connected via the website.

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

For more information please contact us.